Terms of Use

Terms and Conditions

Payment for online orders will be charged at the time that the order is processed. Payment may take up to 48 hours to appear on your statement as it may take 24-48 hours to fulfill an order. *Orders may take longer during 'rush'.

Items not available at the time of processing may be placed on back-order. Payment for back-ordered items will be processed at the same time as items that are in-stock. A notification will be sent out as soon as the back-ordered items are re-stocked.

We are happy to accept returns for any items purchased online through the Campus Store at Lone Star College, only with prior return authorization. All return requests must be submitted prior to the return deadline (see Refund Policy below for dates).

Any items not picked up by the end of the refund deadline will be ineligible for refund.

In order to receive a full refund for items that are being returned via mail, packages must be postmarked by the return deadline. Please note that the original cost of shipping will not be refunded unless prior authorization has been given.

The item must follow all requirements of in-store returns (see Refund Policy below). Return package must include original receipt of purchase, all tags and original packaging, and all items must be in original, resalable condition.

Return shipping is at the cost of the customer, unless it is due to the error of the Campus Store at Lone Star College and proper authorization has been obtained. Return shipping refund can not exceed our Standard Shipping rate of $6.99. Receipt of return shipping cost must be included to receive refund. Campus Store at Lone Star College is not responsible for any items lost or damaged in transit.

I agree, in order for Campus Store at Lone Star College to service my account or to collect any amount I may owe, unless otherwise prohibited by applicable law, Campus Store at Lone Star College or a designated Third Party Collection Agency are authorized to (i) contact me by telephone at the telephone number(s) in the patron contact account information I am providing, including wireless telephone numbers, which could result in charges to me, (ii) contact me by sending text messages (message and data rates may apply) or emails, using any email address I provide and/or (iii) methods of contact may include using pre-recorded/artificial voice message and/or use of an automatic dialing device, as applicable. I also agree, if my rental is eligible to be returned to Campus Store at Lone Star College, I will still be liable for a service fee assessed by the Third Party Collection Agency.